Monday, August 2, 2010

Microsoft SharePoint Server 2010 encountered an error during setup. One or more required office components failed to complete successfully.

I encountered this error today after trying to reinstall SharePoint 2010 on my Windows 7 Enterprise 64 bit machine.  It failed near the end of the binary installation.  From the log file, I found that the “One or more required office components” failed during the setup was the installation of the SQL Server Express database for SharePoint.  And the root cause of the problem was in the Windows Registry, which is HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations. 

In my machine, this key contains the following values:
\??\C:\Windows\system32\spool\DRIVERS\x64\3\New\PCLXL.GPD
\??\C:\Windows\system32\spool\DRIVERS\x64\3\PCLXL.GPD
\??\C:\Windows\system32\spool\DRIVERS\x64\3\New\PJL.GPD
\??\C:\Windows\system32\spool\DRIVERS\x64\3\PJL.GPD
\??\C:\Windows\system32\spool\DRIVERS\x64\3\New\hpcdmc64.dll
\??\C:\Windows\system32\spool\DRIVERS\x64\3\hpcdmc64.dll
\??\C:\Windows\system32\spool\DRIVERS\x64\3\New\hpbcfgre.DLL
\??\C:\Windows\system32\spool\DRIVERS\x64\3\hpbcfgre.DLL
\??\C:\Windows\system32\spool\DRIVERS\x64\3\New\hpmpm081.dll
\??\C:\Windows\system32\spool\DRIVERS\x64\3\hpmpm081.dll
\??\C:\Windows\system32\spool\DRIVERS\x64\3\New\hpmpw081.dll
\??\C:\Windows\system32\spool\DRIVERS\x64\3\hpmpw081.dll
\??\C:\Windows\system32\spool\DRIVERS\x64\3\New\hpcsat20.dll
\??\C:\Windows\system32\spool\DRIVERS\x64\3\hpcsat20.dll
\??\C:\Windows\system32\spool\DRIVERS\x64\3\New\FxCompChannel_x64.dll
\??\C:\Windows\system32\spool\DRIVERS\x64\3\FxCompChannel_x64.dll
\??\C:\Windows\system32\spool\DRIVERS\x64\3\New\cioum.dll
\??\C:\Windows\system32\spool\DRIVERS\x64\3\cioum.dll
\??\C:\Windows\system32\spool\DRIVERS\x64\3\New\cioum64.msi
\??\C:\Windows\system32\spool\DRIVERS\x64\3\cioum64.msi
\??\C:\Windows\system32\spool\DRIVERS\x64\3\New\hppdcompio.dll
\??\C:\Windows\system32\spool\DRIVERS\x64\3\hppdcompio.dll
\??\C:\Windows\system32\spool\DRIVERS\x64\3\New\HPJobCaps.dll
\??\C:\Windows\system32\spool\DRIVERS\x64\3\HPJobCaps.dll
\??\C:\Windows\system32\spool\DRIVERS\x64\3\New\hpfxcomw.dll
\??\C:\Windows\system32\spool\DRIVERS\x64\3\hpfxcomw.dll
\??\C:\Config.Msi\1daf14.rbf
\??\C:\Config.Msi\1daf16.rbf
\??\C:\Config.Msi\1daf18.rbf
\??\C:\Config.Msi\f21b89.rbf

The SQL Server Express install must check the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\PendingFileRenameOperations value and throw the restart required error when there is a value in this key.  To solve this issue and get SharePoint 2010 binary successfully installed is by removing the values in this key and then rerunning the SharePoint Server 2010 setup file.  There is no need to restart the machine after changing the registry value.

Notes: Please backup your registry key first before removing the value.
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18 comments:

  1. CarlaOctober 15, 2011 at 1:36 AM

    This was very helpful. Thank you!!!!

    ReplyDelete
  2. AnonymousJuly 29, 2012 at 5:01 AM

    Great!!!

    ReplyDelete
  3. ajaySeptember 15, 2012 at 1:11 AM

    But i don't see PendingFileRenameOperations in my system

    ReplyDelete
  4. Mohammad AmerNovember 4, 2012 at 2:50 PM

    What Type of key?
    DWORD, QWORD, STRING, MULTI-STRING ... ?

    ReplyDelete
  5. UnknownJune 25, 2013 at 1:21 PM

    Thank you so much this solution worked for me.....

    ReplyDelete
  6. Steve RuehmannDecember 6, 2013 at 1:53 AM

    I see FileRenameOperations, is this the right key?

    ReplyDelete
    Replies
    1. UnknownFebruary 5, 2014 at 11:59 AM

      nope 'FileRenameOperations' is a folder. You can see 'PendingFileRenameOperations' (file) in 'Session Manager' (folder)

      Delete
    2. webmasterJune 2, 2014 at 2:20 PM

      There is no "PendingFileRenameOperations" (file) available in my "Session Manager" Folder.

      Kindly help me

      Delete
  7. UnknownFebruary 5, 2014 at 11:59 AM

    Thx!!

    ReplyDelete
  8. webmasterJune 2, 2014 at 2:21 PM

    There is no "PendingFileRenameOperations" (file) available in my "Session Manager" Folder.

    Kindly help me

    ReplyDelete
  9. UnknownJune 17, 2014 at 2:20 PM

    Thank you!!

    ReplyDelete
  10. AnonymousNovember 16, 2015 at 8:07 PM

    There is no "PendingFileRenameOperations" (file) available in my "Session Manager" Folder.

    ReplyDelete
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