Wednesday, February 23, 2011

Setting Up SMS Alert on SharePoint 2010 Lists/Libraries

For the past week, I have been working on an enterpise microblogging POC for a customer in Australia, running on Microsoft SharePoint Server 2010 platform.  It's an interesting POC and one of the key requirements implemented was the capability on sending SMS alerts for changes in SharePoint lists/libraries that interest the users.

We found an SMS provider that offers a trial account which enables us to send SMS from our  SharePoint by calling their Web Services. It is Red Oxygen global SMS gateway (30 days trial)

Below are the steps in setting up and configuring the SMS alert:
  • Obtain the root certificate for the SMS service provider's HTTPS Web address, which is  Open the URL using your browser and find out its SSL certificate.  The certificate is issued by Go Daddy Secure Certification Authority.
  • Open the certificate store in your machine using MMC Certificate snap-in and export the Go Daddy issued certificate into a .cer file.
    • Open a Command Prompt window.
    • Type mmc and press the ENTER key. Note that to view certificates in the local machine store, you must be in the Administrator role.
    • On the File menu, click Add/Remove Snap In.
    • Click Add.
    • In the Add Standalone Snap-in dialog box, select Certificates.
    • Click Add.
    • In the Certificates snap-in dialog box, select Computer account and click Next.
    • In the Select Computer dialog box, select Local Computer and click Finish.
    • Click OK.
    • In the Console Root window, click Certificates (Local Computer) to view the certificate stores for the computer.
    • Click Trusted Root Certification Authorities and click Certificates
    • Fromt the certificate list, find certificate issued by Go Daddy Class 2 Certification Authority
    • Right click on it, choose All Tasks, and then Export
    • Click Next two times
    • In File to Export, fill-in the path and the file name (i.e. c:\godaddy.cer)
    • Click Next and click Finish
  • Import the root certificate and create a trusted root authority by using Windows PowerShell
    • On the Start menu, click All Programs.
    • Click Microsoft SharePoint 2010 Products.
    • Right click SharePoint 2010 Management Shell and Run as Administrator
    • Get the root certificate by typing in:
      • $cert = Get-PfxCertificate c:\godaddy.cer
    • Create a trusted root authority by typing in:
      • New-SPTrustedRootAuthority -Name GoDaddy -Certificate $cert
  • Configure the mobile account for a server farm by using Central Administration
    • On the Central Administration Home page, click System Settings.
    • On the System Settings page, in the E-Mail and Text Messages (SMS) section, click Configure mobile account.
    • On the Mobile Account Settings page, in the Text Message (SMS) Service Settings section
    • To confirm that the URL and user credentials are correct, click Test Service.
    • Click OK.
That's it!  Your SMS alert service is up and running.  To test, go to a document library and create an Alert Me setting for the changes in the library (Notes: Alert Me button will not be shown up in the Ribbon of the library if the outgoing email settings have not been configured).  Upload a new file into the library, wait for a few minutes, and finger cross ... you will receive the SMS alert in your mobile/smart phone.


  1. Hi David Lim,
    Good topic "Setting Up SMS Alert on SharePoint 2010 Lists/Libraries". This is very interesting blog. Keep posting blogs like this. Keep it up.

  2. Hi David, This is really helpful. I try to create a trial account on redoxygen but their support executive says that they dont provide sms service in India, so I couldnt finish the process. Can you suggest any other provider in India ?

  3. It is a very nice thing to see your excellent work and I like your article very much. With your rich knowledge, we can learn more from your wonderful post. Thanks so much.
    Today Sharepoint Consulting were very popular and their advisors to provide their best service for your business organizations.

  4. Nice Post David. Did you ever setting up SMS alert for the Agenda in outlook 2010 ?
    Everything seems runing but i can't send alert to the user invited to a meeting...

  5. Hi,

    You may also check how to send SMS from Sharepoint with Ozeki NG SMS Gateway:

    Youtube link:


  6. i'm trying with configuration of sharepoint 2010 that he send alerts over email and sms. my configuration over email is ok, but i cannot configure sharepoint 2010 that send alert over sms. i set local sms gateway oziki with guide when i configure a workstation that send sms over outlook 2010, it's ok, but when i configure sharepoint 2010 with parameters that i put in outlook 2010, my sharepoint send email alert instead sms alert. when i choose in option alert me sms, again he send email alert. i tested in central administratiton console on test button of configure mobile account- account is valid. i dont want what i do? thank's

  7. Thanks for sharing as it is an excellent post would love to read your future post
    sms alerts on mobile

  8. There is a problem connecting to the text message (SMS) service. when I test service. any thoughts?

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